Shipping policy

To offer you a better experience, all orders are shipped using the Express Courier.
Delivery time is 1 to 5 business days.
We ship worldwide.
If you want to return your order for any reason, you can do so within 14 days.

The order that is to be sent to a delivery address that is outside the EU, may be subject to import duties and taxes whose payment must be made when the shipment arrives at the delivery address. You will be responsible for the payment of these amounts corresponding to import duties and taxes.

All priority shipments (express) with destinations outside the EU are subject to customs fees and import taxes to be paid by the recipient upon delivery. The amount is established by each country’s government.

Orders are shipped from Barcelona. You will receive a tracking number from Nacex / DHL exppress within 1 to 2 business days.

Our courier Nacex / DHL express, will send you an email with your tracking number once the order has been prepared and shipped from our warehouse. When you receive this number, you can use it to follow your package on the Nacex / DHL express, tracking page. If your tracking number doesn’t work, don’t worry. It may take Nacex / DHL express, a few hours to process the tracking and they only send numbers on business days. Try again a bit later. If you order goes through customs, we are not responsible for any additional charges involved. If you return items purchased to another address than the one that you’ve provided by email, we are not responsible if they get lost. If there are any issues with shipping, please contact Nacex / DHL express directly and give them your tracking number and personal details in order to resolve it.